COLOUR: BLUE BEIGE AND BLACK CHOC CHIP CAMO

FIT: BOXY LOOSE FIT

MATERIAL: COTTON WAFFLE 

DETAILS: WAFFLE WITH CAMO PRINT AND SCRIPT PRINT ON ARM 

FEELS LIKE: SOFT WAFFLE TEXTURE WITH A SLIGHTLY CUSHIONED FEEL

Shipping Policy 

1. Payment is taken at the point you complete the checkout process

We will take payment for all orders at the point you complete the checkout process for the relevant order. You will own your ordered goods once we have received payment in full.

2. We pass on increases in VAT

If the rate of VAT changes between your order date and the date we supply the relevant Product, we adjust the rate of VAT that you pay, unless you have already paid in full before the change in the rate of VAT takes effect.

3. You are responsible for duties and taxes

When ordering Products from us that will be delivered outside of mainland UK you may be subject to import duties and taxes, which are levied once the relevant Products reach the specified destination. Any additional charges for customs clearance must be borne by you and we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. [Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products.]

4. We're not responsible for delays outside our control 

In the unlikely event that our supply and/or sale of a Product is delayed by an event outside our control (for example, natural disasters, inclement weather, fire, war or a pandemic) we will aim to contact you as soon as possible to let you know about the delay. In the event that there is a delay we will do what we can to reduce it. As long as we do this, we won't compensate you for the delay. However, if the delay is likely to be substantial you can contact us via our Customer Service Team (available at info@crvdae.com ) to discuss potential options as to how we can resolve the delay.

5. Products can vary slightly from their pictures and description

Whilst we do everything to ensure that images of the Products on the Website are accurate, a Product (or, where relevant, its packaging) may slightly differ from how it is displayed on your device.

6. You have a right to change your mind (but it is limited)

• 61 For most of the Products bought via the Website you have a legal right to change your mind about your purchase and receive a refund of what you paid for it, including the delivery costs. This is subject to some conditions, as set out below.
  
• 6.2 You can't change your mind about an order for:
  
• 6.2.1 products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them;
  
• 6.2.2 size discrepancies, all measurements are clearly stated in our product info;
  
• 6.2.3 goods that are made to your specifications or are clearly personalised; and
  
• 6.2.4 goods which become mixed inseparably with other items after their delivery.
  
• 6.3 If you change your mind about a Product you must let us know no later than 14 days after the day we deliver your product. If the goods are split into several deliveries over different days, the period runs from the day after the last delivery.
  
• 6.4 To let us know you want to change your mind, contact us via our Customer Service Team (available at info@crvdae.com )

7. You have to return the Product at your own cost

You have to return any Products (and any free gifts provided with it) to us within 14 days of you telling us you have changed your mind. Returns are at your own cost, unless we told you we were going to be offering free returns when you bought the goods. You can send the Product back to us using an established delivery service. If you do this you should keep a receipt or other evidence from the delivery service that proves you have sent it and when you sent it. If you don't do this and we don't receive the goods at all, or within a reasonable time, we won't refund you for the purchase.

8. Delivery timeframes are estimates

We will, wherever possible, give you an estimate of the likely timescales in which we will deliver your Products to you. We will make every effort to deliver your Products within the estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control, for example, material shortages, travel or transportation disruption, import delays or higher-than-anticipated demand. We shall not be liable for any delay or failure by us to deliver your Products within the estimated timescales as a result of such delays. Please note that delivery of your Products may take longer during sale or other busy periods. If you would like an update on your Products and their delivery, please contact our Customer Service Team at info@crvdae.com .

9. Refused deliveries 

If a delivery of the Product is refused by you and returned to us, you are responsible for or a return shipping costs. These costs will be deducted from any refund amount.

15. We only refund standard delivery costs

We don't refund any extra you may have paid if you chose to have a premium delivery option (e.g. express delivery and/or delivery at a particular time or day).

10. International returns 

• 16.1 For customers outside the UK, a flat processing fee will be applied to any returned Products. This fee will be deducted from the total refund amount.

11. We reduce your refund if you have used or damaged a Product

• 17.1 If you handle the Product in a way which would not be acceptable in a store, we will reduce your refund, to compensate us for its reduced value. For example, we reduce your refund if the Product’s condition is not “as new”, price tags have been removed, the packaging is damaged or accessories are missing. In some cases, because of the way you have treated the Product, no refund may be due. Our Customer Service Team (available info@crvdae.com ) can advise you on whether we’re likely to reduce your refund.

12. When and how we refund you

• 18.1 If your Product is yet to be delivered, we will refund you as soon as possible and within 14 days of you telling us you've changed your mind.
  
• 18.2 If your Product has been delivered and you are sending it back to us, we will refund you within 14 days of receiving the relevant physical goods back from you (or receiving evidence you've sent them to us).
  
• 18.3 We refund you by the method you used for payment and in the "currency" you used for payment. We don't charge a fee for the refund.

13. You have rights if there is something wrong with your Product

If you think there is something wrong with your Product, you should contact us via our Customer Service Team (available at info@crvdae.com). We honour our legal duty to provide you with products that are as described to you on the Website and that meet all the requirements imposed by law. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.citizensadvice.org.uk.