The return policy implemented by our web store states that items that have been received in the wrong size or that are faulty may be returned within fourteen days of receipt, provided they are in their original condition, suitable for resale.

Upon the return of the item, you will be entitled to receive either an exchange or a refund. However, the cost of original postage and packaging will not be included in the refund.

You may contact us via email at info@crvdae.com or by using the live chat feature on our store. In either case, we will send a return label to the email address associated with your order.

Items that appear to have been worn, washed, or are not in their original condition are not eligible for refund or exchange. This policy is in addition to, and does not affect, your statutory rights as a consumer.

To ensure a smooth return process, please ensure that all returned items are packaged securely and accompanied by a note, to prevent damage during shipping or confusion with returns from other customers.